- Application Software Major upgrades and updates
- Global access to experts in the Cisco Technical Assistance Center (TAC)
- Self-help through online support communities, resources, and tools
Cisco Software Support Service replaces Essential Operate Services and Unified Communication Software Subscription as the single available offering. With this single offer, you will find it easier to transact, renew, and manage service contracts with Cisco.
The service applies to Cisco collaboration and Cisco Prime software products. You will have access to all the foundational software application support and major software upgrades.